Written Communication
This seminar is suitable for groups of employees wishing to improve their written communication skills with regards to external correspondence with customers, suppliers, working partners etc.
When communicating complicated or sophisticated information in a written form to external contacts, there is a risk that phrasing can become overly technical or abstruse. In this seminar you will learn to express yourself in a simple, understandable and effective way so that the recipient reacts positively to the correspondence and therefore to the company.
Topics covered include: reformulation or removal of ”heavy” clauses and active / passive constructions.
The seminar is generally aimed at groups of people within a specific profession or department, for example accountancy, law or sales, and will be tailor-made to include the specific types of writing required by that group.
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